BOB Helpline Service


In-case of any inconvenience with our services, kindly contact us anytime at the Helpline Number listed below.

  1. Helpline No: 1) 1095 – (TOLL FREE)
  2. Helpline No: 2) +975 – 2 – 349903 (If you are calling from outside Bhutan)

Currently BOBL Contact Center provides the following services on

Personal BankingBalance Enquiry
Account Details
Product Information
Eligibility Criteria
Loans and AdvancesBalance Enquiry
Loan Detains
Product Information
Eligibility Criteria
Foreign Exchange Exchange rates

SWIFT Details

Internet and SMS Banking

Registration procedures
Product Information
Eligibility Criteria

BoB cards Card BlockEligibility Criteria
Card Status

Speak to our Customer Care Executive

As you call, please provide the following information:

  1. Your Name
  2. Your Contact Number
  3. Your concern or issue
  4. Please be brief and very specific by providing us your Account Number and names of the people involved in the issue while describing your problem/issue to us.
  5. If you are registered for contact center services please verify yourself with our customer care executives for personalized services

Our Customer Care will get in touch with you in case the problem is not resolved immediately.

We hope to serve you at our best……….

For personalized services please register at your nearest branch


Click here to DOWNLOAD the Contact Center registration form

Important Links
BOB Web Mail
Foreign Exchange Rate
Note Buy Sell
US Dollar 65.90 68.05
Pound 82.20 84.50
Euro 70.00 71.95
Yen(100) 58.20 59.85
Swiss Franc 65.70 67.55
Hongkong Dollar 8.50 8.75
Canadian Dollar 50.30 51.75
Australian Dollar 50.55 51.95
Singapore Dollar 46.45 47.80
Danish Kroner 9.40 9.70
Norwegian Kroner 7.90 8.15
Swedish Kroner 7.40 7.60
      Exchange Rate for  21.02.2017  to 24.02.2017 (kindly note that the above mention rates are only for notes)
Copyright 2012 (c) Bank of Bhutan Limited
Post Box No. 102, Babesa, Thimphu, Bhutan PABX: (+975-5): 02-334333 Fax: (+975-5): 02-334296, 337271
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