Contact Us



Helpline Numbers

In-case of any inconvenience with our services, kindly contact us between 8 am and 11 pm on the Helpline Number listed below.

  • Helpline No: (1) 1095 – (Tollfree within Bhutan)

  • Helpline No: (2) +975–2–349903 (For Customers calling from outside Bhutan)



Currently BoB Contact Center provides the following services:

  • 1. Register feedback and suggestions

  • 2. Register complaints, follow up relevant stakeholders and get back with resolutions

  • 3. Provide information on Products and Services by BoB



As you call, please provide the following information:

  • Your name

  • Your contact number

  • Your concern or issue

  • Please be brief and very specific by providing us your Account Number and names of the people involved in the issue while describing your problem/issue to us

Our Customer Care Executive will get in touch with you in case the problem is not resolved immediately.


Download Complaint Form

Please download customer complaint form

  • Call us on: 1095
  • Write to us at: [email protected]
  • Request Callback:+975    
Corporate Office
Norzin Lam, Thimphu, Bhutan
Bank of Bhutan
Post Box No.102
PABX: (+975): 02-334333
Fax: (+975): 02-334296, 02-337271