Mobile & Agency Banking (mBoB)

BoB introduces a quick, simple and convenient way to access your bank account, from anywhere and at any time with Mobile & Agency Banking (mBoB). mBoB is now available on all mobile phones, ranging from character-based mobile phones to the latest smart phones. mBoB App is available for smart phones with operating system listed below; other phone users can use it by dialing *262# i.e. through USSD:

Authorized locations to download mBoB App are App Store (iPhone & ipad users), Play Store (Android users), and Blackberry World (Blackberry users).

How customers residing overseas can register

1. Customers residing overseas can register for mBoB services directly by downloading mBoB application from Playstore and Appstore.

Please note that if you have not updated your email id in our database, then you will have to update your customer information file (CIF) with us. To update your CIF please download the form from Quick Links under “Your Bank” and you can mail the duly filled in form to “[email protected]”. Upon receiving the CIF form, we will update the details in our system.

2. Once the CIF is updated in our system, then you can register for mBoB services directly by downloading mBoB application from Playstore and Appstore and can instantly start using the service. Your user credentials will be sent to your registered email.

Benefits of using mBoB

  • Banking at anytime, from anywhere using your personal mobile phone
  • Fund transfers to your own account, beneficiary account, any other BoB accounts and other banks’ account
  • Pay your electricity, telephone, loan EMI, credit card, water bills (Thimphu only)(BoB will keep on adding more utilities in mBoB and also make it real time in future)
  • Payments at BoB Merchants (hotels, restaurants, groceries, shops, taxis etc.) can be done through your mobile phones
  • Include services that are available in Internet Banking, SMS Banking and B-Wallet
  • Get your account statements for more than 5 transactions to 2 years in your registered email whenever required
  • With Agency Banking, one can bank at places where there are no BoB branch offices or ATMs


Registration is free and instant with ZERO monthly service charge. For the convenience of the customer, we have the following categories with daily fund transfer limit, applicable to transfer within BoB account only.

Category Daily Limit
General 1 ≤ 100,000
Silver 1 ≤ 500,000
Gold 1 ≤ No Limit


mBoB is a very secure service since no data can be stored on your mobile phones and all data is encrypted for transfers. It comes with secured M-Pin, T-Pin and security questions.

  • Forex Rates Post login services
  • Interest Rates Post login services
  • Loan EMI Calculator
  • FAQ
  • Rate us
  • Feedback
  • Refer a friend
  • Offers
  • About BoB
  • Branch locator

Start Banking

  • Account
    • Balance Enquiry
    • Mini Statement
    • Full Statement
  • Funds Transfer
    • My Own Account
    • Other BoB Account
    • Other banks fund transfer
    • Any Mobile
    • Donation
    • Add Beneficiary
    • Delete Beneficiary
  • Payments
    • Bills Payment
      • Credit Card Bill
      • Bhutan Telecom
        • Landline Bill
        • Mobile Postpaid Bill
        • Broadband Postpaid Bill
        • Leased Line Bill
      • Utility Bills Payment
        • Electricity
        • Water
          • Thimphu Thromde
      • Merchant Payment
        • Initiate Payment
        • Payment request status
      • Tax
        • Land Tax
          • Thimphu Thromde
    • Loan EMI
      • BoB
      • NPPF
  • Recharge
    • Airtime Top-up
      • BT & TashiCell
    • Broadband Prepaid
      • BT
  • Cash Payout & Cash In
    • BoB Agent
  • Others
    • Standing Order
      • Add Standing Order
      • List Standing Order
      • Delete Standing Order
  • Cardless Withdrawal from BoB ATMs
    • Request
      • Cheque Book Request
      • Stop Cheque
      • Cheque Status
      • Credit Card Request
      • Block Card
  • My Profile
    • Change M-PIN
    • Change T-PIN
    • Set Security Question
  • View Interest rates for BoB deposit products
  • Calculate loan EMI
  • Check account
  • Check last five transactions
  • Get account statement
  • Transfer funds to your own accounts, third party accounts and inter-banks fund transfer within Bhutan
  • Create and delete beneficiary for easy funds transfers
  • Bill payments (currently real time payment to NPPF, BPC and offline to Bhutan Telecom, Thimphu Thromde)
  • Airtime top-up to B-Mobile & TashiCell numbers
  • Offline recharges for Bhutan Telecom Broadband services
  • Payment through your mobile phones at BoB Merchants i.e. hotels, shops, restaurants, taxis registered as BoB Merchant
  • Create, modify and delete Standing Orders
  • Request for cheque book, stop cheque, status of cheque
  • Apply for credit card
  • Update your mBoB profile i.e. change in your M-PIN, T-PIN and security questions

Privacy Policy

  • Call us on: 1095
  • Write to us at: [email protected]
  • Request Callback:+975