Caution

If you receive any calls (except from BoB Contact Center when you have lodged a concern with them +975 2 349903), SMS and email asking for personal details such as account number or ATM card number, please do not share. Bank of Bhutan will never ask for personal details of clients. It’s all spam.

Notification on ATM Withdrawal Charge

All customers are requested to note that cash withdrawals from other bank’s ATM machines are chargeable @Nu 9/- per withdrawal transaction from the sixth transaction onwards, and is recovered at each month end. This is a common charge across banks and as mandated by the Central Bank.

BoB introduces a quick, simple and convenient way to access your bank account, from anywhere and at any time. mBoB is now available on all mobile phones, ranging from character-based mobile phones to the latest smart phones.

mBoB App is available for smart phones with operating system listed below; other phone users can use it by dialing *262# i.e. through USSD:

Authorized locations to download mBoB App are App Store (iPhone & ipad users), Play Store (Android users), and Blackberry World (Blackberry users).

HOW CUSTOMERS RESIDING OVERSEAS CAN REGISTER

1. Customers residing overseas need to fill mBoB registration form and mail at [email protected] for registration.

Please note that if you have not updated your email address in our database, then you will have to update your customer information file (CIF) with us. To update your CIF please download the form from Download Forms under “Help” and you can mail the duly filled in form to [email protected]. Upon receiving the CIF form, we will update the details in our system.

2. Once the CIF is updated in our system, mBoB team will then register your account for mBoB. Your user credentials will be sent to your registered email.

BENEFITS OF USING mBoB

  • Banking at anytime, from anywhere using your personal mobile phone;
  • Fund transfers to your own account, beneficiary account, any other BoB accounts and other banks’ account;
  • Pay your electricity, telephone, loan EMI, credit card, water bills (Thimphu only)
  • Payments at Merchants (hotels, restaurants, groceries, shops, taxis etc.) can be done through your mobile phones using QR code with ease;
  • Include services that are available in Internet Banking, SMS Banking and B-Wallet;
  • Get your statements for 3 months for your account (Savings, Current, Overdraft) and up to 1 year for Recurring Deposits and loan accounts in your registered email instantly whenever required;
  • With Agency Banking, one can bank at places where there are no BoB branch offices or ATMs;
  • Make direct payments via your phone contacts when you give permission to access contacts from your device.

CHARGES

Registration is free and instant. There are no charges for using mBoB service.

CUSTOMER CATEGORIES

For the convenience of the customer, we have the following categories with daily fund transfer limit, applicable to transfer within BoB account only.

CategoryDaily Limit
General1 ≤ 100,000
Silver1 ≤ 500,000
Gold1 ≤ No Limit
Thumbprint1≤ 5,000

NOTE: Interbank fund transfer limit is Nu. 1,000,000 per day, as per Royal Monetary Authority of Bhutan.

SECURITY

mBoB is a very secure service since no data can be stored on your mobile phones and all data is encrypted for transfers. It comes with secured M-Pin and T-Pin.

FEATURES

  • Forex Rates Post login services
  • Interest Rates Post login services
  • Loan EMI Calculator
  • FAQ
  • Rate us
  • Feedback
  • Offers
  • About BoB
  • Branch locator
  • Account
  • Balance Enquiry
  • Mini Statement / Full Statement
  • Recharge
  • Bhutan Telecom and TashiC ell
  • Fund Transfer
  • My Own Account
  • Other BoB Account
  • Other Banks Account
  • Donation
  • Update your mBoB profile i.e. change your M-PIN and T-PIN

PRIVACY POLICY

Click Here for mBoB Privacy Policy