Caution

If you receive any calls (except from BoB Contact Center when you have lodged a concern with them +975 2 349903), SMS and email asking for personal details such as account number or ATM card number, please do not share. Bank of Bhutan will never ask for personal details of clients. It’s all spam.

Notification on ATM Withdrawal Charge

All customers are requested to note that cash withdrawals from other bank’s ATM machines are chargeable @Nu 9/- per withdrawal transaction from the sixth transaction onwards, and is recovered at each month end. This is a common charge across banks and as mandated by the Central Bank.

goBoB is a virtual wallet powered by Bank of Bhutan Limited through which a user can store his or her money for future online/offline transactions such as making utility bill payments and merchant payments. Its main objective is to achieve greater financial inclusion, promote cashless transactions and to bring every citizen into the financial ecosystem.

WHERE CAN I DOWNLOAD goBoB MOBILE APPLICATION FROM?

Always download goBoB app from authorized stores like PlayStore & AppStore. Just type “goBoB” and search to download and install.

HOW TO REGISTER FOR goBoB WALLET?

You can download the goBoB application and can register instantly. However, you can also visit nearest BoB branch offices to register for the service.

FEATURES

With the goBoB, you can do the followings:

  • Pass Book – Balance Enquiry  
  • Generate Statement
  • Add Money from Bank
  • Add Money from Cards
  • Send Money to any BoB Accounts
  • Pay Money through your Contacts
  • Pay Money via Beneficiary
  • Request and Send Money
  • Make QR payment to any Bank’s merchants
  • Top up your BT numbers
  • Split Bills
  • Refer goBoB to your friend and get rewards

BENEFITS OF USING goBoB MOBILE WALLET

  • You do not need to have Bank accounts;
  • Enjoy the convenience of Merchant payment without carrying your wallet;
  • Get real time SMS notification for any amount.

DIFFERENT TYPES OF CUSTOMERS AND THEIR LIMITS?

  • If you are Resident and registered with Tashi Cell mobile number (Considered as full KYC customer), your Daily transaction limit is Nu. 30,000 and Aggregated Monthly limit is Nu. 100,000.
  • If you are Resident and registered with BT mobile number (Considered as Minimal KYC Customer), your daily transaction limit is Nu. 2,000 and Aggregated Monthly limit is Nu. 10,000
  • If you are registered as Tourist, your Daily Transaction Limit is Nu. 100,000 and Aggregated Monthly Limit is Nu. 500,000.

CHARGES FOR USING goBoB

Registration is free. There are no charges for other services except for adding money from cards and transfer to bank accounts. A convenience fee of 3.5% will be charged while loading your wallet using cards and 2% will be charged while sending money to your bank accounts.

SECURITY

goBoB is very secure service. In fact, mobile wallets are much safer than carrying around your wallet. goBoB has multiple security such as fingerprint or M-Pin to login and T-Pin to authorize any transactions.

DIFFERENCE BETWEEN goBoB AND mBoB  

1. Simple and Instant Registration:
In goBoB, customer can register with valid mobile no. You do not need to have Bank account. Whereas, customer should have a saving account to register for mBoB
2.  Target customer:
Can facilitate seamless payment system (merchant payment) to Tourist whereas Tourist can not register for mBoB.
3. Key Features:
Key features of goBoB is Splitting of Bills, and Request & Send money whereas mBoB focuses more than Account related features.
4. Age Eligibility:
Minors with age ranging from 10-17 can register for goBoB and do basic minimal transactions whereas Guardian have to undertake to enable transaction for minors.
5. Wider coverage:
Besides facilitating the service to mBoB users/BoB account holder, goBoB can cover non-BoB account holders besides covering the unbanked portion of the Nation.

PRIVACY POLICY

Click Here for goBoB Privacy Policy