Caution

If you receive any calls (except from BoB Contact Center when you have lodged a concern with them +975 2 349903), SMS and Email asking for personal details such as Account number or ATM Card number, please do not share. Bank of Bhutan will never ask for personal details of clients. It’s all spam.

Notification on ATM Withdrawal Charge

All customers are requested to note that cash withdrawals from other bank’s ATM machines are chargeable @Nu 9/- per withdrawal transaction from the sixth transaction onwards, and is recovered at each month end. This is a common charge across banks and as mandated by the Central Bank.

FEE/CHARGES

1. Visa/MasterCard/JCB International Credit/Debit Acquiring
1.1. Card Fee/Charges

Description Visa/MasterCard/JCB International Credit/Debit Acquiring
ATM (Nu.) POS (Nu.)
Balance Inquiry Free Free
Cash Withdrawal / Purchase   150/- Free

1.2. Card Limit / Count

Description Visa/MasterCard/JCB International Credit/Debit Acquiring
ATM (Nu.) POS (Nu.)
Daily Limit As per Issuer Bank As per Issuer Bank
No. of Transactions Count per Day As per Issuer Bank As per Issuer Bank

1.3. Card Limit per Transaction

Description Visa/MasterCard/JCB International Credit/Debit Acquiring
ATM (Nu.) POS (Nu.)
Limit per Transaction 10,000/- 500,000/-
No. of Transactions Count per Day As per Issuer Bank As per Issuer Bank

12. Bhutan Financial Switch (BFS) Acquiring
2.1. Card Fee/Charges

Description BFS Interoperability for ATM Acquiring
ATM (Nu.)
Cash Withdrawal / Purchase 9/- after 5 free transaction in Month
Mini Statement 5/-
PIN Change 5/-

2.2. Card Limit / Count

Description BFS Interoperability for ATM/POS Acquiring
ATM (Nu.) POS (Nu.)
No. of Transactions Count per Day As per Issuer Bank As per Issuer Bank

2.3. Card Limit Per Transaction

Description BFS Interoperability for ATM/POS Acquiring
ATM (Nu.) POS (Nu.)
Limit per Transaction 10,000/- 500,000/-
No. of Transactions Count per Day As per Issuer Bank As per Issuer Bank

Note: Our Merchant Service Fee (MSF) rate is 3.5% of the transaction amount For further clarifications and enquiries, please contact us at our toll free#1095/02334589/02350201 or write to us at [email protected]