If you receive any calls (except from BoB Contact Center when you have lodged a concern with them +975 2 349903), SMS and Email asking for personal details such as Account number or ATM Card number, please do not share. Bank of Bhutan will never ask for personal details of clients. It’s all spam.

Notification on ATM Withdrawal Charge

All customers are requested to note that cash withdrawals from other bank’s ATM machines are chargeable @Nu 9/- per withdrawal transaction from the sixth transaction onwards, and is recovered at each month end. This is a common charge across banks and as mandated by the Central Bank.

Our Corporate office

Norzin Lam, Thimphu, Bhutan
Post Box No.: 102
PABX: (+975): 02-334333
Fax: (+975): 02-334296, 02-337271


In-case of any inconvenience with our services, kindly contact us between 8 AM and 10 PM on the Helpline Number listed below.

  • Helpline No: (1) 1095– (Toll free within Bhutan)
  • Helpline No: (2) +975–2–349903 (For Customers calling from outside Bhutan)



Currently BoB Contact Center provides the following services:

  • Register feedback and suggestions
  • Register complaints, follow up relevant stakeholders and get back with resolutions
  • Provide information on Products and Services by BoB