If you receive any calls (except from BoB Contact Center when you have lodged a concern with them +975 2 349903), SMS and Email asking for personal details such as Account number or ATM Card number, please do not share. Bank of Bhutan will never ask for personal details of clients. It’s all spam.

Notification on ATM Withdrawal Charge

All customers are requested to note that cash withdrawals from other bank’s ATM machines are chargeable @Nu 9/- per withdrawal transaction from the sixth transaction onwards, and is recovered at each month end. This is a common charge across banks and as mandated by the Central Bank.

Skip through the process of filling up a deposit slip and waiting in a queue. Cash deposit is no more a tedious task with Bank of Bhutan’s Cash Deposit Machine (CDM). The CDM is a self-served terminal that lets you make deposits by cash. All successful transactions are immediately credited and customers will be issued an advice slip confirming the transaction.


  • No extra charge on direct cash deposit
  • Your money gets instantly credited into your account
  • You receive immediate confirmation receipt and SMS alert
  • Facilities such as balance enquiry, mini statements, Pin Change, Top Up for both BT vouchers and T-Cell Voucher, Fund Transfer (within your own accounts, third party accounts and inter-banks fund transfer within Bhutan), Statement Request and Cheque Book Request are also available on Cash Deposit Machine
  • You can deposit cash round the clock and throughout the year. A Cash Deposit Machine is enabled to function 24X7, even on holidays. Thus, you don’t need to wait for the bank to open to deposit money