Caution

If you receive any calls (except from BoB Contact Center when you have lodged a concern with them +975 2 349903), SMS and Email asking for personal details such as Account number or ATM Card number, please do not share. Bank of Bhutan will never ask for personal details of clients. It’s all spam.

International UPI Payment (mBoB Reverse iUPI) enables eligible Bhutanese customers to make payments to supported UPI merchant QR codes in India through the Scan & Pay feature in the mBoB app.

Payments are made directly from the customer’s Savings Account.

Where You Can Pay
International UPI payments can currently be made to supported merchant QR codes issued through the following participating banks and payment service providers in India:

  • Axis Bank
  • YES BANK
  • ICICI Bank
  • Punjab National Bank (PNB)
  • Bank of Baroda
  • Canara Bank
  • PhonePe

Once the transaction is successfully completed, the merchant receives the payment immediately.

Transaction Limits
The following transaction limits apply as prescribed by the Royal Monetary Authority of Bhutan (RMA):

Limit TypeMaximum Amount
Per TransactionINR 10,000
Per DayINR 25,000
Per YearINR 50,000

Eligibility

  • Payments can be made only through a Savings Account.
  • The service is available exclusively to Bhutanese nationals.

How to Use International UPI Payment

Step 1 – Update mBoB
Download or update to the latest version of the mBoB app from the Google Play Store or Apple App Store.

Step 2 – Activate International UPI Payment
Log in to mBoB and go to Navigation Menu → International UPI Payment. Accept the Terms & Conditions and select the Savings Account you wish to use for the service. Activation is instant. You can activate or deactivate the service at any time through mBoB.

Step 3 – Scan the Merchant QR
Open Scan & Pay in mBoB and scan the supported UPI QR code displayed by the merchant in India.

Step 4 – Enter the Amount and Confirm
Enter the payment amount, review the transaction details and authorize the payment.

Step 5 – Payment Completed
Once the transaction is successfully completed, the merchant receives the payment immediately.

*Important* Location permission is mandatory for International UPI Payment.
Please ensure that location permission is enabled for the mBoB app before initiating a payment.

Customer Disputes
Any dispute relating to an International UPI Payment must be reported and raised within 90 days from the date of the transaction.

For assistance, please contact Bank of Bhutan through the Bank’s official customer support channels.