If you receive any calls (except from BoB Contact Center when you have lodged a concern with them +975 2 349903), SMS and Email asking for personal details such as Account number or ATM Card number, please do not share. Bank of Bhutan will never ask for personal details of clients. It’s all spam.

Notification on ATM Withdrawal Charge

All customers are requested to note that cash withdrawals from other bank’s ATM machines are chargeable @Nu 9/- per withdrawal transaction from the sixth transaction onwards, and is recovered at each month end. This is a common charge across banks and as mandated by the Central Bank.

Bank of Bhutan ltd. has now introduced an e-Payment Gateway, which will facilitate Bhutanese Merchants Registered with BoBL e-Payment Gateway to sell their product and services Online.

With this, Bhutanese businesses can sell their products and accept payments online. Products such as airline tickets, hotel rooms, tour packages, etc can be sold to international and local Visa/MasterCard holders online. Utility bill payments/tax/revenue collection can also be processed online via the Internet Payment Gateway on registration of concerned offices.

Bank of Bhutan Ltd. provides an internationally recognized Payment Gateway, certified with all international security standard requirements like PCIDSS (Payment Card Industry Data Security Standard). All payment information, including credit card number, name, address, etc. is encrypted via Secure Socket Layout (SSL) during order checkout. SSL is industry standard technology that ensures that all information sent to us remains private and cannot be read by any third parties during transmission. It also has 3D secure facility like Verified by Visa and MasterCard Secure Code to makes online transaction more secure.

By incorporating a Bank of Bhutan ltd. Payment Gateway into Merchants website, Merchants are providing the easiest and most streamlined buying experience for their customers. The easier it is to buy from online store the more likely visitors are to purchase.


To avail BoBL payment gateway facilities, interested Merchants would require following;

  • Fully functional and owned dynamic website
  • Functional purchase/booking engine at website
  • Merchant enrolls with BoBL for ecommerce
  • Merchants maintains an account with BoBL

Bank of Bhutan Ltd. e-Payment Gateway can be:

  • Integrated with fully functional Merchants booking/reservation engine or
  • Use as means of payment acceptance for those merchants without booking or reservation engine and website.

We accept following brand of cards issued by any banks in the world:

  • VISA and MasterCard branded and co-branded Credit Card
  • VISA and MasterCard branded and co-branded Debit Card

Note: Our Merchant Service Fee (MSF) rate is 3.5% of the transaction amount. For further clarifications and enquiries, please contact us at our toll free#1095/02334589/02350201 or write to us at [email protected].

Downloads / Links

Download Application Form