If you receive any calls (except from BoB Contact Center when you have lodged a concern with them +975 2 349903), SMS and Email asking for personal details such as Account number or ATM Card number, please do not share. Bank of Bhutan will never ask for personal details of clients. It’s all spam.

Notification on ATM Withdrawal Charge

All customers are requested to note that cash withdrawals from other bank’s ATM machines are chargeable @Nu 9/- per withdrawal transaction from the sixth transaction onwards, and is recovered at each month end. This is a common charge across banks and as mandated by the Central Bank.

FAQ on mCaMS

How can I avail mCaMS service via mBoB app?

To avail mCaMS service, mBoB user has to have either Foreign currency or Bhutanese Living Abroad Account linked to their USER ID.

Login to mBoB > Go to Manage Account placed at the bottom > Enter your account number > Select account type as Foreign currency or Bhutanese Living Abroad Account and submit.

How long will it take to get my FC or BLA account linked?

It will take 1-2 working days.

Where can I find the mCaMS service in mBoB app?

Login to mBoB app > Click on Add Money > mCaMS

How does the mCaMS service work?

mBoB users to input their Citizenship ID and submit to fetch their mCaMS details. After the details are displayed, users to select source account, enter amount and confirm the payment with TPIN. After the payment is confirmed, entered amount will be instantly loaded in user’s mCaMS wallet.