If you receive any calls (except from BoB Contact Center when you have lodged a concern with them +975 2 349903), SMS and Email asking for personal details such as Account number or ATM Card number, please do not share. Bank of Bhutan will never ask for personal details of clients. It’s all spam.

Notification on ATM Withdrawal Charge

All customers are requested to note that cash withdrawals from other bank’s ATM machines are chargeable @Nu 9/- per withdrawal transaction from the sixth transaction onwards, and is recovered at each month end. This is a common charge across banks and as mandated by the Central Bank.

Bank of Bhutan provides support to facilitate fast growth of your business, whenever you need. You may avail the guarantee in quick time from bank against 100% cash margin or against sufficient collateral charged with bank or counter guaranteed by our relationship bank. Bank has recently waived off 10% retention money for the issuance of Bank Guarantee.


  • Any individual/firm/contract agencies holding valid business license
  • Anyone who can provide 100% cash margin money or having sufficient collateral charged with BoB or counter guaranteed by our relationship banks


  • As per the security(s) backed and counter guarantees provided.


  • Within Bhutan – 12 months on renewal basis
  • Outside Bhutan- Counter Guarantee (CG) from international banks, will be as per their client’s request


  • Bank guarantee application form
  • Counter Guarantee form
  • Asset and liability details
  • Valid License copy
  • Identity Card copy
  • Invitation of BID details/letter of work awarded details/contract agreement details
  • For inward BGs (bank guarantees) for and behalf of outside parties Counter guarantee from accepted banks

Downloads / Links

Download Bank Guarantee Form