Caution

If you receive any calls (except from BoB Contact Center when you have lodged a concern with them +975 2 349903), SMS and email asking for personal details such as account number or ATM card number, please do not share. Bank of Bhutan will never ask for personal details of clients. It’s all spam.

Notification on ATM Withdrawal Charge

All customers are requested to note that cash withdrawals from other bank’s ATM machines are chargeable @Nu 9/- per withdrawal transaction from the sixth transaction onwards, and is recovered at each month end. This is a common charge across banks and as mandated by the Central Bank.

FEE/CHARGES

1. Visa/MasterCard/JCB International Credit/Debit Acquiring
1.1. Card Fee/Charges

DescriptionVisa/MasterCard/JCB International Credit/Debit Acquiring
ATM (Nu.)POS (Nu.)
Balance Inquiryfreefree
Cash Withdrawal / Purchase150/-free

1.2. Card Limit / Count

DescriptionVisa/MasterCard/JCB International Credit/Debit Acquiring
ATM (Nu.)POS (Nu.)
Daily LimitAs per Issuer BankAs per Issuer Bank
No. of Transactions Count per DayAs per Issuer BankAs per Issuer Bank

1.3. Card Limit per Transaction

DescriptionVisa/MasterCard/JCB International Credit/Debit Acquiring
ATM (Nu.)POS (Nu.)
Limit per Transaction10,000/-500,000/-
No. of Transactions Count per DayAs per Issuer BankAs per Issuer Bank

12. Bhutan Financial Switch (BFS) Acquiring
2.1. Card Fee/Charges

DescriptionBFS Interoperability for ATM/POS Acquiring
ATM (Nu.)POS (Nu.)
Cash Withdrawal / Purchase12/- after 5 free transaction in MonthFree
Mini Statement8/-NA
PIN Change8/-NA

2.2. Card Limit / Count

DescriptionBFS Interoperability for ATM/POS Acquiring
ATM (Nu.)POS (Nu.)
No. of Transactions Count per DayAs per Issuer BankAs per Issuer Bank

2.3. Card Limit Per Transaction

DescriptionBFS Interoperability for ATM/POS Acquiring
ATM (Nu.)POS (Nu.)
Limit per Transaction10,000/-500,000/-
No. of Transactions Count per DayAs per Issuer BankAs per Issuer Bank

Note: Our Merchant Service Fee (MSF) rate is 3.5% of the transaction amount For further clarifications and enquiries, please contact us at our toll free#1095/02334589/02350201 or write to us at [email protected]