If you receive any calls (except from BoB Contact Center when you have lodged a concern with them +975 2 349903), SMS and Email asking for personal details such as Account number or ATM Card number, please do not share. Bank of Bhutan will never ask for personal details of clients. It’s all spam.

Notification on ATM Withdrawal Charge

All customers are requested to note that cash withdrawals from other bank’s ATM machines are chargeable @Nu 9/- per withdrawal transaction from the sixth transaction onwards, and is recovered at each month end. This is a common charge across banks and as mandated by the Central Bank.

Get simplicity and convenience when you choose Bank of Bhutan Prepaid Card. Forget the hassles of carrying cash. Bank of Bhutan offers you a complete bouquet of prepaid cards providing payment solutions at your fingertips.


  • Accepted in MasterCard enabled ATMs, POS terminals and ONLINE in India
  • Manage your card online
  • Create your own Green PIN
  • Instant email alert service for every transaction


  • All Bhutanese having Citizenship Identity Card


  • Accepted in ATMs, POS terminals and ONLINE in India only
  • Select Any Account type while withdrawing Cash from ATM


  • Real time load through mBOB(online)
  • Load amount on the card at any Branch Offices(offline)


MasterCard INR Prepaid CardMasterCard Network Terminals in India
Reload (in Nu.)ATM (in INR.)POS (in INR.)
Monthly Limit65,000/-15,000/-50,000/-


  • Secured by the latest EMV Standard-Chip and PIN for Card Present transactions and MasterCard SecureCode for Online(Card Not Present) transaction
  • Bank of Bhutan EMV Credit Card comes embedded with microchip, which provides additional security against counterfeiting/duplication of the card. It also provides an extra layer of security with Personal Identification Number (PIN)


Fees ScheduleNu.
One Time Issuance FeeNu.500/- per Card w.e.f 1st January 2018
Replacement/Renewal FeeNu.150/- per Card
Top-up FeeNu. 150/- per Load/Reload irrespective of the amount
Refund ChargesNu.100/-
Balance EnquiryNu.20/- per Transaction
Card validityRevised from existing 3 years to 2 years
with effect from 1st August 2017

Downloads / Links

Download Application Form